Our 30-Day, Money Back Guarantee & Returns

Nike-Tech, Inc. is committed to 100% customer satisfaction with our entire range of exclusive products! We aim to bring in the best Coatings, and we are sure that their high quality and great value will impress you. Should you receive products that exhibits defects in material or workmanship, Nike-Tech will provide a full refund or no-cost replacement if you notify Nike-Tech in writing within the 30 days from date of receipt of order. Please open each shipment promptly so that any problems can be resolved within the 30 day period.

Refund or Replacement Product

To Request a Refund or Replacement of Product, please contact Nike-Tech, Inc. within 30 days of purchase at 817-953-8777. You are assured to get a live voice to help you through the process.

Requesting a Return Authorization Number

Prior to returning a product please obtain a Return Authorization number from Nike-Tech, Inc. Once the return has been approved, you will receive a Return Authorization (RA) number to help you track the return through the process and to ensure proper credit is received. Shipping instructions for the returned item(s) will be provided at the time the Return Authorization number is issued. Please follow these instructions closely.


Range of Returns

Ordering Error Claims

We request that you return the items in the original packaging. We will then re-ship the correct product for the applicable shipping fees plus a 15% re-stock fee to cover the cost of the return. If the original packaging has been damaged please notify Nike-Tech, Inc. before returning the product in question.

Damaged or Lost Shipment Claims

Please inspect your shipments when received. If the packaging is damaged and the enclosed item appears to be damaged, it’s important that you keep the original package and call Nike-Tech, Inc. to file a claim with the carrier.  Nike-Tech, Inc. will only file claims on orders shipped on Nike-Tech, Inc. shipping accounts.

Manufacturing Defect Claims

When a product is believed to be a manufacturing defect, we may request that photos or samples be provided for evaluation prior to a Return Authorization number being issued.

Nike-Tech, Inc. Shipping Error Claims

It is requested that you make a claim with Nike-Tech, Inc. within five working days from the delivery date in order to ensure a refund can be issued or a replacement product can be sent.


Shipping Carrier Policies

These are the published policies and are subject to their specific terms and conditions and may change without notice.

FedEx Claims

Claims for FedEx shipments damaged in transit, non-delivery, or denial of signature are required within 15 days of the original invoice and the original shipping carton must be retained. FedEx reserves the right to inspect the damaged product to finalize the claim.

UPS Claims

Claims for UPS shipments damaged in transit are required within 30 days of the original invoice and the original shipping carton must be retained. UPS reserves the right to inspect the damaged product to finalize the claim.

LTL Claims

Claims for LTL (less than truckload) shipments damaged in transit are required within 30 days of the original invoice. These claims must be accompanied by a signed delivery receipt and the original shipping carton must be retained. The LTL service provider reserves the right to inspect the damaged product to finalize the claim. Damaged or shorted shipments must have been identified on the original signed delivery receipt or Bill of Lading when the shipment was delivered.



Additional Information

To ensure proper credit to your account, all returns must be made in their original packaging with all of the original pieces, packaging materials.

Limitations

If the returned material is found to be free of defects and isn’t covered by a warranty, Nike-Tech, Inc. reserves the right to accept the material and charge a 15% restocking fee.

30-Day Warranty

For a period of 30 days from the time an order is received by the customer, Nike-Tech, Inc. warrants that all goods shipped from Nike-Tech, Inc. will be free of defects in materials and workmanship. This is the sole and exclusive limited warranty offered for products ordered from Nike-Tech, Inc.. Nike-Tech, Inc. does not warrant any product for suitability, merchantability, or fitness for a particular purpose. Please refer to Nike-Tech, Inc. “Terms and Conditions”.

Exclusions

Nike-Tech, Inc. and its officers, agents, and contractors shall bear no liability whatsoever for statutory, general, special, consequential, or tort damages with respect to uses of products purchased, including loss of profits, business, or goodwill. Nike-Tech, Inc. shall in no way be liable for any damages for any reason whatsoever that would exceed the replacement value of the material. Please refer to Nike-Tech, Inc. “Terms and Conditions”.

Privacy Policy

Nike-Tech Inc. knows that you care how information about you is used, and we appreciate your trust that we will do so with care and sensitivity. This Privacy Policy (“Privacy Policy” or “Policy”) covers the use of the website located at www.nike-tech.com and the services provided by Nike-Tech Inc. (sometimes herein Nike-Tech” “We” or “Us”), including how we treat personal information that we collect and receive. This Policy does not apply to the practices of third parties that Nike-Tech does not own or control, or individuals that we do not employ or manage.

Information Collection and How it is Used

Nike-Tech will not sell or disclose your name or email address to third parties EVER, except as specified in this Privacy Policy. Nike-Tech collects personal information when you register to use our services for the purposes of shipping and billing.

Nike-Tech automatically receives and records information on our server logs from your browser, including your IP address, cookies and the pages you request. This data is only used in the aggregate.

Nike-Tech will not rent, sell or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when Nike-Tech has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Nike-Tech Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, Nike-Tech may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Nike-Tech will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the Nike-Tech website before information about you is transferred and becomes subject to a different privacy policy.